Welcome back to the gemba!




List your main products/deliveries

For each of them estimate customer demand (for instance, for this masterclass, I estimate customer demand at one lesson a week)


Estimate your total available time


Per product/delivery, divide available time by estimated customer demand


Ask yourself: What does this rhythm tell us about what we need to do (if we weren't batching)?


Redo the calculation summing up all products/delivers: how often do I have to turn in something.


Ask again: how are we set up to follow that rhythm?

Further Thinking

Dr. Michael Ballé will assist as virtual sensei for this e-learning experience with your own team to illustrate the key concepts you'll explore in the book.