Welcome back to the gemba!




Start with one cell that has a clear customer and find a way so that the cell owns all its own finished goods inventory: its shop stock. As with any bakery, the cell is now responsible for serving its customers.


Then get the following process to come and pick up what it needs as it needs it; either by coming to pick up themselves, or with a logistics small train.


Set up a simple kanban system (think of cheques to purchase the products) and ask the two cells, customer and supplier, to coordinate, until you all see together the impact on quality, inventory and flexibility.




Further Thinking

Dr. Michael Ballé will assist as virtual sensei for this e-learning experience with your own team to illustrate the key concepts you'll explore in the book.