Welcome back to the gemba!


CHAPTER 1: PROFIT IS KING, BUT CASH RULES

 

Challenge

Can you express clearly the challenges currently facing your business/department/team?

 

What is the story you tell about your business:

 

- What are the main reasons for our success so far?

- Where is the space for improvement?

- What are the difficulties we face?

- What is the first thing we have to learn to face them?

 

Then, find one place where you will try to dramatically improve the flow and see what happens.


Further Thinking


Dr. Michael Ballé will assist as virtual sensei for this e-learning experience with your own team to illustrate the key concepts you'll explore in the book.